Reusable pens are devices designed for research purposes. Unlike single-use pens, these can be refilled and reused, reducing waste and offering a more sustainable, cost-effective option.
Refilling is simple! Depending on the model, you’ll either replace a cartridge or manually fill the reservoir with a syringe. Each pen comes with detailed instructions to guide you through the process safely and efficiently. You will need to purchase cartridges separately.
Yes! Our pens are designed with safety in mind. They feature precise dispensing adjustments, secure locking mechanisms, and are made from durable materials. Always follow the provided guidelines to ensure safe usage.
To maintain hygiene and functionality, clean the exterior with a sterile alcohol wipe. Avoid submerging the pen in water unless specified in the instructions. Regular maintenance helps ensure long-lasting, reliable performance.
Absolutely! Our pens are compact and travel-friendly. Just be sure to bring extra cartridges if needed.
With proper care, our pens can last for years. Lifespan varies by model, but replacing worn components as recommended will keep your pen working smoothly.
Yes! We offer a range of replacement parts, including cartridges, so you can keep using your pen without buying a whole new device.
In most cases, many people switch to reusable pens for cost savings and environmental reasons.
Switching to reusable pens helps you:
No. Peptipen does not sell or redirect the sale of pins or needles. We also do not redirect the sale of, or refer customers to vendors where you can purchase them.
Peptipen is strictly sold for liquid distribution purposes.
Peptipen ships from the U.S.A., for a flat rate of $13.99 via FedEx. Once your order is shipped you’ll receive an email with tracking to the email address you entered at checkout. Be sure to check your spam /junk folders if you have not yet received your tracking confirmation email.
At this time, Peptipen does not ship outside of the U.S.A., be sure to sign up for our newsletter so that you’re first to know if/when we open up our shipping borders to outside territories.
At the moment we do not have a video, however, we’re excited to tell you that we’ll soon be launching a comprehensive “How to Assemble” video that’s almost ready to be posted on our website.
This step-by-step video guide will walk you through everything you need to know, from identifying the parts to full assembly, making the entire process as simple and straightforward as possible. We’re putting the final touches on it now and can’t wait to share it with you very soon.
Peptipen measures up to 60 units.
We offer free replacements on items that have been damaged during transport/shipping. If you received a damaged or broken item, a photo is required of the damaged product immediately so we can send out a new product.
Returns are available for unused items within 30 days of your order being placed. The item must be unused and in its original, sealed packaging. Unfortunately, already used products do not qualify for a return.
***The customer is responsible for the shipping fees associated with returning an item unless it was damaged during shipping. Processing times for refunds vary depending on the method of payment used. Please reach out to customer service for return instructions.
To proceed, contact customer service for return instructions.
Exchanges are available for unused items within 30 days of your order being placed. The item must be unused and in its original, sealed packaging. Unfortunately, already used products do not qualify for an exchange.
***The customer is responsible for the shipping fees associated with exchanging an item unless it was damaged during shipping.
If your item was damaged during transport or arrived broken, a photo is required of the damaged product as soon as possible so we can either issue a refund or send you a replacement product.
To proceed, contact customer service for exchange instructions